IT Support or Life Support?

For the majority of businesses today an efficient and reliable IT system is critical.

Tandem Software Group specialises in providing IT support for small and medium sized businesses throughout the East Midlands.

We can offer a range of support solutions tailored to suit the unique requirements of your business including service level agreements, guaranteed response times and remote diagnostics support. You can have secure online access to your company's service history along with the facility to request technical support whenever you need it.
Through pro-active monitoring of your systems we are able to resolve the majority of potential issues before they affect you, thereby increasing system availability and decreasing downtime. Our highly skilled onsite engineers are available should our customers require a hands-on presence.

Service support options include:

Server / desktop support
No call-out charges
Telephone Helpdesk
Pay-as-you-go IT Support
Hosted server solutions
Off-site data backup

To allow us to Offer Remote Desktop Support to your PC or Server, please click here

If you have an existing Support Contract, please click here to access our Support Services & your customer records.